London homes told to limit water use as supply problems continue

A spokesman said: "The issue has been caused by the extreme weather over the past few days and the subsequent thaw which has put extreme pressure on the complex underground system of 9,000 miles of pipes which takes drinking water from treatment works into homes".

While the recent severe freeze and thaw have undoubtedly had an impact on pipes and infrastructure, this weather was forecast in advance.

Water companies must give 48 hours notice for planned outages of more than four hours.

A number of water companies appear to have fallen well short on their forward planning and the quality of support and communication they've been providing, leaving some customers high and dry.

If leaks are detected, they should turn off their water supply at the stop tap and call a plumber.

Councillors at the Kent flood risk management meeting today criticised South East Water for its handling of the situation.

Essex & Suffolk Water is encouraging customers to keep an eye out for bursts pipes and leaks across the region.

Thames Water distribute water to locals whose main water supply was cut off in Balham, south London.

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In the meantime the water suppliers are prioritising supplies for vulnerable customers and providing bottled water where necessary.

A water company official was quizzed by councillors at a flood meeting this afternoon as thousands of people spent the day without running water.

If any elderly, disabled or families need help carrying the water, plz let me know.

Leak detection teams remain out in force across London to find further leaks and get them repaired as quickly as possible.

"We're aware that some customers in #IG7 #IG8 may be experiencing no water/low pressure".

The warnings come as thousands of households in the south and southeast were left without water as frozen pipes burst as they thawed.

London's water collection points are located at Hampstead No 1 Pond Car Park in North London, and the Homebase on Woodgate Drive, Streatham Vale.

  • Megan Austin