United States agencies investigate Apple over iPhone slowdown
- Author: Regina Walsh Feb 02, 2018,
Feb 02, 2018, 21:17
The United States Department of Justice, along with the Securities and Exchange Commission, launched an investigation into Apple's software update that slowed down processor intensive tasks on worn out iPhone batteries.
Bloomberg's sources claim the government is already in talks with Apple asking for information. Apple apologized in December for slowing down iPhones without openly informing customers of the change.
The SEC declined to comment.
We sought to further improve the customer experience in December by announcing a significant discount on replacement batteries for certain iPhones. That free update, due out this spring, also will include a feature measuring the battery's strength. This has led to a major backlash from all around the world and Apple even issued an apology and offered battery replacements at reduced prices but that caused problems of its own with batteries exploding.
In its defense, Apple said it would never "intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrade".
In January, Apple was caught purposefully slowing the speeds of iPhones in an effort to help preserve ageing batteries.
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Apple has denied it had any motivation in releasing the update other than improving iPhone performance.
Concern is building that the California-based company is selling fewer of its iconic iPhone X handsets than previously expected, after reports suggested production of its latest phone was being halved.
"The committee expects to receive Apple's response this week", said Hill, in an email.
The Tame Apple Press feels that Apple is being picked on over the throttling thing.
Senator John Thune, a Republican from South Dakota, criticized the company's lack of communication in a letter to Apple CEO Tim Cook.
Apple plans to release an iPhone software update in the next few months with new features that let users monitor the health of their batteries and protect against slowdowns, the report noted. It's also reported that 50 proposed class action lawsuits have been brought against the company by consumers who say they were tricked into buying new phones when buying a new battery would have sufficed.