Amazon Key unlocks your door for in-home package deliveries

Amazon delivery people will receive permission to unlock a customer's door for 5 minutes.

Amazon has announced their new service, Amazon "Key".

Amazon Key deliveries will only be from Amazon, not other shipping services or the U.S. Postal Service. According to the company, the delivery driver won't be given an access code or key, instead, they will be able to open customers' doors using cloud technology.

The whole thing doubles as a friends and family access system.

This service is not just for package delivery. If you're not convinced, you can watch the entire process on your phone using Amazon's Cloud Cam. This allows the delivery person to swipe a button on the app that unlocks the door.

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Here's how it works: First, customers will need to purchase special equipment before they can enroll in the service, including a compatible smart lock, security camera, and the Key app (Amazon is now selling $250 bundles).

Amazon Key kits became available Wednesday on the company's website for pre-order. Customers can stay on top of in-home deliveries with real-time alerts and by watching the video of the delivery either in real time or after it's completed.

Using a list that appears on the app, the delivery person is first instructed to knock on the door or ring the doorbell. Amazon recently announced Hub, a locker-like system for apartment complexes, that provides another kind of secure package delivery that doesn't require giving a stranger access to your home. They also plan to vet their carriers with background checks and driving record reviews.

Amazon Key, releasing November 8 in 37 cities and surrounding areas across the United States, starts at about $250.

  • Regina Walsh