HIA climbs to sixth in world airports ranking

Singapore's Changi Airport has been awarded the prestigious Skytrax World's Best Airport award for the fifth year running, Todayonline reported on 15 March 2017.

KLIA has been voted as having the best immigration service in the 2017 World Airports Awards, with klia2 and KLIA airport frontline staff winning high placings in other categories.

With more than 5,000 visitors attending the first day alone - including CEOs, architects, airport and airline executives, suppliers and key decision makers from across the world - Passenger Terminal Expo provided the ideal setting for the prestigious award announcements. The World Airport Awards are based on 13.82 million airport survey questionnaires that were completed by 105 different nationalities of air travellers during the survey period.

The Skytrax World Airport Awards recognized YVR for its excellence yet again this year.

The passenger surveys are conducted in 550 airports around the world, and measures 39 elements in the airport travel experience that range from check-in to security, comfort to efficiency, transportation availability to friendliness, and more.

Overall, Bush Airport was ranked No. 54 in the world in the Top 100 airport ratings for 2017, an improvement from the 2016 ranking of No. 71.

The Skytrax awards mark the fifth worldwide passenger-driven award received by Billy Bishop Airport this month.

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Changi Airport also received the awards for the World's Best Airport Leisure Amenities, and the Best Airport in Asia.

Munich Airport dropped a spot and moved to fourth on the list, while Hong Kong International held onto its fifth place position.

Toyko International Airport (Haneda) and Seoul's Inchoen International Airport ranked No. 2 and No. 3 respectively as the world's best airports.

Singapore's Changi Airport was voted the number one airport for the fifth consecutive year.

This accolade is an acknowledgement of CSIA's continuous efforts towards setting quality benchmarks for the airport industry across the globe.

"For an airport that is less than three years old, this is truly a great achievement and underlines the excellent service and facilities that HIA provides to customers, Plaisted said".

  • Marjorie Miles